5 Questions to Ask a Potential Heating Contractor in High Point, NC

As the weather gets colder, having an effective and reliable heating system is critical. Residents of High Point, NC, will begin requesting more heating services, whether new installations, repairs or maintenance. Here are some questions to ask any heating contractor before you allow them to perform such work for you.

What Do You Think Is Wrong With My System?

Most of the following questions enable non-specialists to quickly and solidly ascertain whether a prospective HVAC contractor is competent, and this question is so simple and obvious that it should be at the top of the list. The key with this question isn’t to study the answers that the heating contractor gives you, since you may not understand them. Rather, you should stay alert to see how many follow-up questions the heating contractor asks you as they give their answers.

It’s impossible for anyone to say much about what’s wrong with a heating system without thoroughly examining it first. Therefore, to tell you what might be wrong with your system, any heating contractor worth their salt will have to ask questions and gather information about it before they can get any insights. Even after asking many questions, a good heating contractor will still ask to inspect your system before they can be sure of their diagnosis.

Would You Show Me Your License?

This question is a quick and easy test of basic competence. Every heating contractor in North Carolina needs to have an HVAC license. Even if you don’t understand anything about HVAC work, seeing a license will show you that you’re at least dealing with people who have training in the relevant areas.

May I See the Details of Your Liability Insurance Policy?

Accidents happen. Since this is an unfortunate fact of life, you should deal with heating contractors who have adequate insurance protection against accidents and other mishaps on the job. It’s especially wise to ask specific questions about a contractor’s insurance policy to learn precisely what the policy covers and what it doesn’t.

It goes without saying that you should have no business with a contractor that won’t comply with this request. Conversely, the more detailed and extensive a contractor’s policy is, the more attractive they probably are to work with.

Do You Offer Maintenance Plans?

This is obviously a pertinent question if you happen to be in the market for heating system maintenance services. But even if you currently require some other kind of work on your system, this is still a prudent question. Sooner or later, your system will require maintenance, and if you can establish a relationship with a reliable HVAC contractor before that day comes, getting what you need will only be easier.

It can be easy to neglect this question if your system doesn’t need a tune-up right away, but you shouldn’t do so. HVAC industry professionals constantly urge everyone to schedule professional maintenance on all parts of their HVAC systems at least once annually, and they do so for good reason. Following this practice allows you to detect and fix system problems before they become serious; it’ll extend system life and enable optimal functioning. It’s also an indispensable condition of being able to use an HVAC system’s manufacturer’s warranty.

How Soon Can You Get to Work?

If your heating system needs repairs, there’s no reason to delay, since fall is already here. This is doubly true if your system has completely collapsed and you need to install a new one. Other things being equal, a heating contractor who can start work immediately is better than one who will keep you waiting.

The foregoing questions should help you get your bearings if you’re searching for a trustworthy heating contractor. But to get the best heating services in High Point, NC, all you really need to do is call us at Johns Plumbing, Heating & Air Conditioning, Inc.

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